Greater Vancouver has a rich and diverse community of committed and talented individuals who are passionate about helping others. You can chat with a live counsellor Wednesday - Sunday, 6pm - 2am EST. Increase your knowledge of community resources, social issues, and mental health issues. We do everything possible to make sure you log onto your first shift feeling confident and prepared. The texting service is offered 24/7, so we have shifts available around the clock for volunteers. Suicide Prevention and Crisis Services of Yolo County (SPYC) is accepting applications for crisis line volunteers and will be holding a five-week long, volunteer training program beginning March 9. It is a big time commitment at 36 hours, but you will learn a ton, including reflective listening, collaborative problem solving and crisis management. Ceux-ci répondront aux textos de jeunes qui cherchent à obtenir du soutiens. That means no shifts on the Wi-Fi at the coffee shop, internet café, public library or subway station. We take the anonymity of all our volunteers seriously. Contact your local crisis center to find volunteer opportunities in your community. Tap "Continue" to go to the next window and then tap "Open" to text. In 2018, in partnership with Crisis Text Line, Kids Help Phone launched the first ever 24/7, free, nationwide texting service. The service is powered by volunteer Crisis Counselors who work remotely—anywhere with a computer and secure internet connection works. And volunteers can’t begin answering calls within a year of calling the line themselves or recovering from major life events like divorce, addiction or mental illness. As a call-taker, I learned so much about resilience, struggle, and the power of empathy. We offer an opportunity to learn new and useful skills as well as an opportunity to be involved in a “front line” helping environment. Kids Help Phone is working on new opportunities to get involved. Subscribe to the Crisis Centre’s monthly newsletter to receive information about upcoming events, special announcements, education and training workshops, volunteer opportunities, ways to support our work, our annual report, and impact stories. Please check back soon! Volunteering with the Distress Line Volunteering as a Distress Line Listener can be a life-changing experience. Communications and Development Volunteers. The platform is where all the action happens, and where we keep in touch with all our staff and Crisis Responders. You will not be expected to give any information about yourself to texters and we will not provide texters with any way to connect with any Crisis Responder outside of the texting service. No specific experience is required to become a Crisis Line Volunteer. The Fraser Health Crisis Line is looking for volunteers to provide assistance to people who are experiencing emotional distress. No matter what you want to talk about, we’re here to listen. Some people call the line directly and others are transferred from Reach Out. The demand on our service is growing substantially and working on our crisis lines is a way to make a real difference in the community. Volunteer Crisis Counselor Recruitment Closed - Covid-19 Update Victim Services Toronto has over 200 extensively trained volunteer crisis counselors who work alongside our professional crisis counselors and provide over 20,000 hours of direct client services per year. Crisis Line volunteers are available to listen, help problem solve, and help make connections to community resources in the East Kootenay region. Geneva Green, SPYC Crisis Line Director, said in March 2020 they saw the highest call volume of the year. Find out when Live Chat is open in your province by clicking here, For a better mobile chatting experience, download our Always There app. What kind of computer and internet connection do I need? You must also ensure that passersby can’t read your screen while you’re on a shift. The Crisis Centre trains and supports these regular yet extraordinary individuals who share their skills as volunteers in administration portfolios, on the phone lines and in chat rooms, in classroom and community events… As a Crisis Responder, you will be joining a community of volunteers from around Canada along with paid staff supervisors. Following an intensive training program (which includes the renowned Applied Suicide Intervention Skills Training), our volunteer Crisis Line Responders are equipped to handle crises at all levels as they work with clients to find appropriate solutions to … We ask our Crisis Volunteers to commit to between 2-4 hours per week and complete a total of 200 hours. Once you have passed the training, you will be ready to sign up for a weekly shift and help offer the service with our great team of Supervisors there to support you every step of the way. Last year, the Crisis Line responded to more than 4000 crisis calls. Through Crisis Text Line powered by Kids Help Phone, young people can chat confidentially with trained, volunteer Crisis Responders. Many people find our program very useful for developing marketable skills and for exploring education options. We are working as quickly as we can to process as many applications as possible. Find out more. Support Line Volunteers can provide support with individuals when they are experiencing distress, which is a personal and unique experience. Volunteer. password-protected) and secure and reliable internet connection during all of your shifts, Commit to volunteering four hours a week for at least one year, Complete and pass a 36-hour training program, Read and understand the Kids Help Phone Volunteer Privacy Policy, Charitable registration number 130005846 RR0001. They do this by listening, managing crisis situations, ensuring the contactor is safe, and providing the appropriate information about Distress Centre programs as well as refer them to services within the community. Develop and improve skills useful in personal and professional situations. Support Line services include: Emotional support and encouragement; Support for families, loved ones and caregivers; Community resource/referral information; Transfer to crisis services if needed The Crisis Centre trains and supports these regular yet extraordinary individuals who share their skills as volunteers in administration portfolios, on the phone lines and in chat rooms, in classroom and community events, and in training rooms at the Centre. As long as you have a secure internet connection, you can complete the training wherever it’s convenient for you! You’ll learn more about these obligations in your training. If no dates appear, you may need to wait until the following Thursday when new availabilities are posted. Thank you to the thousands of people who volunteered to help us meet the increased demand for support as young people struggled to cope with the immediate impacts of COVID-19. The Volunteer Crisis Services Responder training fee is $250. Hsu called the centre in 2014. CRISIS LINE VOLUNTEER. Instead of offering a clinical counselling service, volunteers will take texters through a five-stage structured conversation designed to bring each texter from a hot moment to a cool calm. Crisis Text Line powered by Kids Help Phone tool kit, Texting terms of service and privacy notice, Supporting First Nations, Inuit and Métis young people. We offer an opportunity to learn new and useful skills as well as an opportunity to be involved in a “front line” helping environment. In order to do your job as a Crisis Responder, you need to make sure you have reliable, uninterrupted and secure internet access during all of your shifts and access to a computer in a confidential space. Crisis center volunteers Process for Becoming a Suicide Hotline Volunteer Suicide hotlines are looking for qualified volunteers and these qualifications range from experience and education in a mental health field to simply having the right kind of personality to handle emergency situations. Volunteers will self-schedule their shifts. No judgment, totally private, 24/7. Our volunteer Crisis Line Responders are trained in active listening techniques, communication skills, crisis intervention and suicide prevention/intervention techniques. Supervisors are there to help you with any conversations, support you in your role, and to make sure Kids Help Phone meets its legal duties regarding safety and reporting. In other words, you’ll never be alone on the platform, and if a situation becomes overwhelming, a professional will be right there to help. Kids Help Phone is always there for you. It’s a mix of videos, reading, quizzes and assignments. Crisis Counselors answer texts from people in crisis, bringing them from a hot moment to a cool calm through active listening, collaborative problem solving, … Fees collected cover some of the substantive training costs incurred to keep the information, training and service current and effective. What if I don’t know how to respond to a texter? As a volunteer crisis counselor you will: Many people find our program very useful for developing marketable skills and for exploring education options. The Support Line is answered by highly trained volunteers. Crisis Line & Intake Volunteers work from this perspective in order to provide peer counseling, information, and referrals to women facing a range of decisions, feelings, and experiences with sexual and reproductive health. We are amazed, thankful and also a little overwhelmed. You’ll also be able to interact with your supervisor during your shifts, giving you plenty of opportunities to ask questions and get tips and feedback. You can ensure no young person feels alone during COVID-19, Supporting First Nations, Inuit and Métis youth, Applying to the Indigenous Advisory Council, Finding Hope: Indigenous Youth Action Plan, Volunteer for our Indigenous Engagement Program, Nous acceptons présentement les candidats bilingues (anglais et français), Be at least the age of majority in your jurisdiction of residence, Have access to a confidential computer (i.e. A sliding scale is available for those who need it. We’ll get you started with 70 hours of comprehensive training in crisis management, suicide prevention, family violence intervention, and much more. Nope! The texting service differs from our phone and live chat service in that it is a volunteer-based service (and you don’t have to be a professional counsellor to volunteer). Volunteers at Options engage in a variety of activities, including answering distress calls for the Fraser Health Crisis Line, mentoring and supporting families, youth or newcomers to Canada, cooking, teaching, crafting, researching, assisting with administrative tasks, building playgrounds, landscaping, painting, IT-related tasks, and more. Crisis Responders see and respond to texts through our web-based online platform. Kids Help Phone offers professional counselling services to young people over the phone and through our online live chat. Listening to callers' stories has been a humbling experience, and I am thankful for the opportunity to connect with such a diverse group of individuals. Crisis lines offer free, immediate and confidential one-on-one assistance to callers in need and usually operate 24 hours a day, 7 days a week. Callers seek support with a wide range of issues. The Crisis Line has been in existence since the early seventies. Will I have to use my cell phone to text? Volunteers are a vital part of Distress Centres. Volunteering at the Fraser Health Crisis Line is a chance to make a real difference in your community. Crisis lines offer free, immediate and confidential one-on-one assistance to callers in need and usually operate 24 hours a day, 7 days a week. Apply by: Ongoing Age: 18+ Our highly trained volunteers provide confidential support to callers and online clients (via chat). You’ll learn more about your privacy obligations in your training. Start a confidential conversation with a real person you can trust. Suicide Prevention and Crisis Services of Yolo County (SPYC) is accepting applications for crisis line volunteers and will be holding a five-week long, volunteer training program beginning March 9. Live Chat is available from midnight until 7:00 a.m. You can always text CONNECT to 686868 to reach a trained volunteer Crisis Responder 24/7. In other words, young people text us using their phones and we see and reply to their texts online. Our volunteers need to be enthusiastic about helping people! What is the time commitment of a Crisis Responder? They help clients assess their own situations, establish goals and priorities, and link callers to pertinent resources in the community, if needed. Volunteers are required to answer calls from a variety of our partnership lines such as Canadian Suicide Prevention Service (CSPS)*, Mobile Response Team, SeniorConnect, and more. 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